ita-solution-library-app-privacy-policy

 ITA All Solution Library App

 Privacy Policy

This privacy policy explains how personal data will be used by ITA in relation to the education learning products and services that link to this policy.

We are sharing this information to explain how your ‘personal data’ and 'personally identifiable information' - that can be used on its own or with other data/information to identify, contact, or locate a person - is being used in connection with our services. Please read this policy carefully to get a clear understanding of how we collect and use your ‘personal data’ and 'personally identifiable information'.

Our Services

This policy applies to Our Website and to all of Our Apps, including:
📂ITA Solution Library App (Free App)

Who are we?

ITA is an online education learning platform developed by ATI (Ishita Teachers Academy) owner is Lipika Chakraborty, referred to as "ITA", "we", "us" or "our" in this policy.

You can contact us at: R.N.Chakraborty Road (Part) Rajpur Sonarpur Sonarpur South 24 Paraganas - 700147

You may also email us at ishitateachersacademy@gmail.com.


User's rights

To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights.

 (Valueable NotesWe never take any documental proof of any personal data such as Govt Id or verfied data from any user. So as requirement user can give fake identity. We never verfy it. )

The right to be informed-: The User has the right to be provided with clear, transparent and easily understandable information about how ITA collects and uses personal data and its rights. This is the reason why ITA is providing the User with the information in this privacy policy.


The right of access-: The User has the right to obtain access to its personal data (if ITA is processing it), and other certain information (similar to that provided in this privacy policy).


The right to rectification-: The User is entitled to have its personal data corrected if it's inaccurate or incomplete.


The right to erasure-: This 'the right to be forgotten' enables the User to request the deletion or removal of its personal data where there's no compelling reason for ITA to keep using it. This is not a general right to erasure; there are exceptions.


The right to restrict processing-: Under certain circumstances, the User has the rights to 'block' or suppress further use of its personal data.


The right to data portability-: The User has the rights to receive its personal data provided to ITA in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller.


The right to object to processing-: The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its personal data.


The right to lodge a complaint-: The User has the right to lodge a complaint about the way ITA handles or processes its personal data with its national supervisory authority.


The right to withdraw consent-: If the User has given its consent for a specific processing of its personal data implemented by ITA, the User has the right to withdraw its consent at any time. In case the User does so, it does not mean that anything ITA has done with the User's personal data with its consent up to that point is unlawful.


The right to define instructions-: The User has the right to define general or specific instructions regarding storage, deletion, and use of its personal data after death.


Evidence against Broken Functionality Policy -:



** This App is restricted in some places -

* 1) at the starting of time this app takes users location settings 'ON' for the purpose of app functionality but do not provide any information to the third party and which is goven details in the data safety policy. so users do not have to worry about his or safety. Besides this users have the permission to delete their stored data to delete anytime. Here the deleted url is given in the data safety section.

2) Another section where users have must a unique idendity to perform ITA Abacus. And we can give then studentwise thei results to their parents. these activities are happen through a unique password for unique identified students giving a unique Password for Log in. These Password doesn't store as perment data, it can be removed or deleted any time from students and their parent's opinion. so it is totally safe and secure (is mentioned in data safety section).

3) Other unrestricted part is given for all students across the world to practice Math , English and other all subject. There is totally open and no restriction to use this app.


Privacy Family Policy:-

       

App details-:


This app does not load or store any permanent and verification system account. And does not take Email Verification process. And does not take Govt Id Card and Other Identity. Only takes Student's Temporary Photo (when they leave our institution we then remove and delete their stored photo and what they scored in Math or any subjective comptetion,  permently remove and delete from this app) and takes precise location temporarily without sharing any data to any other company or third parties. User's can request when they leave our institution (ITA) any time and we delete his / her data permenently by whatsapp (9748612994) or email ishitateachersacademy@gmail.com or manually present at institution. Actually this App stores some temporary scores and scholarship amount which is given by us without taking any cost means free of cost and is given this scholarship in Indian Rupees manually in their hand. This process is 100% secure and safety.  


Target age-:


 The age groups our app targets for all ages including children. And there is no target age. It is for all.

Ads-:

: This app does not show ads to children, does not specify  any neutral age screen or does not any part of Google Play's Families or other third parties and only our Self-Certified SDK Program. 

Bellow we consider the following:-

Age groups-:

This app is selected more than one age group that is appropriate for all of them.


Neutral age screen-:


This mechanism verifies a user's age without encouraging them to falsify it. 


Ads-:

This app's target audience includes both children and older audiences, not shown any ads to children must not comply with this app.


Policy compliance-:

This app in the Target audience and Content section may be reviewed for policy compliance before an app update is submitted in future.


Policy support-:

If you believe your app's family policy was in error, you can contact with us any time at Email -: ishitateachersacademy@gmail.com


Developer Program Policy-:


Restricted Content

This app is appropriate for Google Play and compliant with local laws. 

*** Note- : This app never provide below some restriction against the law-:

1) Child Endangerment

2) Inappropriate Content

3) Sexual Content and Profanity

4) Hate Speech

5) Violence

6) Violent Extremism

7) Sensitive Events

8) Dangerous Products

9) Tobacco and Alcohol

10) financial products and services.

11) Personal loan

12) Country specific requirements

13) Illegal Activities

14) Incidental Sexual Content

15) promotes health content and services

16) promote or sell unapproved substances

17) Unapproved Substances

18) Intellectual Property

19) others - : for more that all are with this activities and laws. url- https://support.google.com/googleplay/android-developer/answer/15402170?hl=en&ref_topic=9877065&sjid=12625456709781914084-AP

Metadata Policy -:

Misleading metadata: App that does not promote or create false or misleading information or claims .

Inappropriate metadata: App is not  with suggestive imagery, profanity, or depictions of illicit drug usage .

Improperly formatted metadata: App is with metadata that is formatted correctly.

Developer name: App with developer name that contain text or images that does not indicate store performance or ranking.

App description: App is not with descriptions that contain unattributed or anonymous user testimonials. 

Other elements: App with graphic elements that does not mislead users, emojis, emoticons, repeated special characters, call-to-actions, or time-sensitive taglines or captions .

When do we collect information?

We collect your information in two key ways:

1) Directly when you (or your parent/guardian) provide information e.g. by registering to use ITA, contact us (online or offline) or purchase a subscription for one of our validity services.

2) Directly when you interact with ITA (Owner). If you come with your Parents to join with us as part of ITA for the learning process to practice or to give Exam  Mocktest, we collect this information. To find out more, please visit our Websites.

What personal data do we collect from the people that visit our website or use our apps?

When registering on our website or using any of our services, including ITA apps, you may be asked to enter your name, Mobile Number, WhatsApp Number and Your recent Passport Size One Copy Photo with your interests, and you may provide a recent photo copy or recent picture (this might be associated with the valid digital photo. For some Services, a user may register using out ITA App should be provided if you are not comfortable with this being made public to other users.

We also process and Provide instant Report of ITA Exam and give instant scholarship reward upto 1000/- if you are the Lucky Champ Winner.

We will process your login details: including username and similar credentials.

You may elect to increase your ITA Acount Balance by Small Prize reward. 

Where you upgrade to premium and/or buy a subscription, you will provide financial information i.e. subscription/purchase information.

Important Note -: We never collect your documental proof.

We collect performance progress and analytics, including information about how you use our services, such as the exam of content that you view or engage with, the features you use, the actions you take, the other users you interact with and the time, frequency and duration of your activities. As users of the Services, users may also see others responses to interactive exercises, scores, grades or activities completed.

We also collect how many times you opened our app and number users installed out app (where we have your permission, if required by law), log data, device information and IP addresses that help us understand which country you are connecting from to provide more personalized content better suited to your needs as a user.

There is a specific ITA Solution Library App which we recommend is used by children under the age of 15 to ensure they receive an age-appropriate experience as this app can function with minimal data collection (limited to username, Mobile Number and WhatsApp Number only).

What is the purpose for collecting the information?

Ultimately, we collect information for the purpose of bringing you the best possible experience when using our products and services. This could include collecting your information for:

registering your account when you create one.

fulfilling the service terms when providing you with our products and services, including honouring your purchase with us and tracking purchases and progress which includes sending periodic exam reports by WhatsApp about performance reminders and make ITA Solution Library App is available to you, for example, we need such information for your account ranking, connecting with other users through our App, providing access to content and capturing progress within the application etc;

authorise and authenticate users of our services (and prevent and detect fraud and/or security breaches);

managing leadership boards where we may publish your username, profile information including education combination, scores, online status and date of registration as well as any additional information voluntarily provided;

personalizing your experience and to allow us to deliver the type of content and product and service offerings in which you are most interested;

 Communications to learners aged under 15 unless consent has been provided on behalf of the learners, in which case such consent may be withdrawn at any time. We allow users to unsubscribe at any time by using our preference centre or online and we honour unsubscribe your requests as soon as possible.

Creating a profile of you e.g. we may combine the data that you have provided to us, or that we have collected via analytical cookies (dropped with your consent) with information from third parties in order to better understand your interests. We want to build a profile of you so that we can send relevant exam report to you more effectively based on users audience segments we create – this profiling is not considered “automated decision making” (the process of making a decision with significant consequences by automated means without any human involvement), but we will let you know if that changes;

Participation in surveys and discussion forums is entirely voluntary. You may unsubscribe from being contacted for these purposes at any time.

improving our products and services, for example through website analytics based on application and system logs data which could include data such as your browser type, type of computer/device, and details of the website, application or Mobile or WhatsApp communication you came from before entering the Services. Please note that we may, from time-to-time, supply exam sets of this data for uses in connection with our Services;

meeting our legal, regulatory, obligations, including to comply with requests from local authorities and government bodies and investigating incidents of potential or suspected breaches of our terms of service or applicable laws. Also to protect and ensure safety of our services and products and our confidential and proprietary information.

Grounds for collecting the information

We require a lawful basis to collect and process your information. This will be:

when information is necessary for us to perform a contract with you (when you purchase a subscription, upgrade to premium and/or accept our terms of use);

with your consent (e.g. we may ask you for specific consent to use your personal informations in a particular way);

to comply with our legal obligations (e.g. we might have regulatory obligations to report or share or archive personal data); and/or

for a variety of learning education purposes which are in our legitimate interests as a commercial provider of educational products and services to grow our brand and protect and enhance our products and services.

How long will we use your personal data

We shall be storing your information as long as is reasonably necessary to fulfil the purposes for which we are processing your personal data, which may be for the entire duration of your use of our services or longer if the law permits or requires – unless you exercise your right to delete certain data where applicable.

To request the deletion of your personal data, please email ishitateachersacademy@gmail.com

In particular, we retain registration, profile, transaction, and other information for as long as a user maintains their account. Users may request deletion of their account at any time. On receipt of a deletion request, we delete data that it is not required to retain for purposes of legal, tax, accounting, reporting, insurance, litigation, or other regulatory requirements which we will retain for 6 years from collection - during which time we may also use it for purposes of security, fraud prevention and detection. We may be unable to delete a user’s account in certain circumstances, particularly if there is an outstanding credit on the account or an unresolved dispute. Upon resolution of the issue, we will delete the account as described above.

What rights do I have?

Depending on the country you are in, you may have the right to:

(i) request access to and obtain a copy of your recent photo, mobile number and WhatsApp number (without document) and be informed about our processing activities,

(ii) rectify your personal data if it is no longer accurate,

(iii) request the erasure of your personal data if our retention is no longer necessary for the purposes for which it was collected,

(iv) restrict or object to the processing of your personal data in certain circumstances,

(v) data portability, and

(vi) lodge a complaint with your relevant supervisory authority or regulator (but we ask you to contact us in the first instance).

How do we protect your information?

At ITA, we maintain appropriate technical and organisational measures to maintain the safety of your personal data (without document -> recent photo, mobile number and WhatsApp number) and take steps to prevent unauthorised or unlawful processing of personal data and against accidental loss, theft, destruction of or damage to personal data. In particular, our website is scanned on a regular basis for security vulnerabilities to improve your safety when using our products and services. Payment information relating to transactions are processed through a gateway provider and are not stored on our servers.

Disclosures and Transfers

We never disclosures to any Group Companies

We never disclose your personal data or personally - identifiable information to other affiliated and group companies. We can inform you about the relevant products and services offers through mobile number and WhatsApp number which we think you might be interested in using within, or related, ITA:

Disclosures to ITA Owner as a Trusted Organisations

For ITA , we work closely with employers who are making the service available to staff (this will involve data sharing for the purpose of providing the services and tracking completion of education learning modules). We only share data with our workers and emplyees and teachers to keep them updates on usage of the apps and any education lack disability. They may may help to provide improvement of users or students by sending privacy notices for the processing that they conduct as a controller so please make sure you request this and read it).

Other Disclosures

We may disclose personal data or personally-identifiable information in the following circumstances:

when you give us explicit consent to share your data;

when we share it with external service providers and data processors such as data centres, web hosts, cloud storage and cloud software providers, customer support providers, payment processors, debt collectors, accountants, and insurers;

user information would be one of the assets that is transferred or acquired by a third party; and

when we are required or requested to share it with regulators, law enforcement agencies and other relevant parties for the purpose of enforcement action, legal or contractual compliance and reporting purposes, in accordance with applicable laws and regulations.

Data transfers

We never transfer any data to anyone. However we will only do this in compliance with local laws and where we have appropriate measures to ensure that the recipient of your data provides a comparable standard of protection as required by applicable data protection laws.

Network and Data Security 

I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet to any third Party, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security. 

Third-party links

We may use in future include third-party products or services on our website, and this will be clearly indicated. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Voluntary Application Feedback

You may provide us with feedback regarding the App, either via reviews and rating in the app store, or via email. App Store reviews and ratings are posted in a public forum on app stores, we and the public can see them. We take your feedback seriously, and often implement or incorporate user feedback. Email feedback is managed by our support staff, and neither your email nor your feedback is shared with third parties.

What is Lucky Champ Scholarship?

We provide this facility for some distressed poor students, who can use this facility to make their way of student life smooth. It is a very valuable system that goes beyond the profit and loss side of our organization. But it is not an impulse, but only the result of a spontaneous effort. Luck has a lot to do with it. If a student's luck is with his or her, it's worth getting. Because if a contestant loses another successful contestant, then he/she can face this Lucky Champ. And for its non-availability, this organization will not be responsible in any way. This organization cannot guarantee the availability of such benefits. So any student has to join it at his or her own will. This organization will arrange to get the money it deserves. If this is the case then according to his or her wish he can get cash or any modern system through upi mobile pay. But the institution will not ask any identity card for this. We launched it thinking only about the poor students. This organization cannot guarantee that it will not be misused. We are always in favor of good education campaign. Google will not be responsible for any misuse.

Changes to this Privacy Policy

We may update this policy from time to time. We will always include the date of a new version so that you know when there has been a change. This policy was last updated Oct 2023.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at ishitateachersacademy@gmail.com.

Cookie Policy

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow them) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your progress in terms of excercise, mocktest axam related informations. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your mobile related devices warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser are a little different, look at your browser's help menu to learn the correct way to modify your cookies.

What Cookies do we use?

We use Google cookies till now.

What happens if you turn cookies off?

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient may not function properly.

Google

We may use in future Google AdSense Advertising on our website to provide a positive experience for users. 

If we use it, we will inform you later here must.

Google, as a third-party vendor, uses cookies to serve all reports on our site. Google's use of the DART cookie enables it to serve reports to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Content Network privacy policy.

How does our site handle Do Not Track signals?

Currently, we don't honor “Do Not Track” signals.